Right of Cancellation for Consumers

(A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.)

Cancellation Policy

Right of Cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day

on which you or a third party named by you, who is not the carrier, has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered uniformly, or
on which you or a third party named by you, who is not the carrier, has taken possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately, or
on which you or a third party named by you, who is not the carrier, has taken possession of the last partial shipment or the last piece, provided that you have ordered a good that is delivered in several partial shipments or pieces, or
on which you or a third party named by you, who is not the carrier, has taken possession of the first good, provided that you have concluded a contract for the regular delivery of goods over a specified period.

In order to exercise your right of cancellation, you must inform us (Staudinger-Franke GmbH, Josef-Endlweber-Gasse 2a, 1230 Vienna, Austria, Telephone number: +4369912009166, E-mail address: shop@oceanstore.at) by means of a clear declaration (e.g. a letter sent by post, e-mail) of your decision to cancel this contract. You can use the attached sample cancellation form for this purpose, but it is not mandatory.

In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of Cancellation

If you cancel this contract, we shall reimburse to you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.

We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the nature, characteristics and functioning of the goods.

Sample Cancellation Form

(If you want to cancel the contract, please fill out this form and send it back.)

– To

Staudinger-Franke GmbH, Josef-Endlweber-Gasse 2a, 1230 Vienna, Austria, Telephone number: +4369912009166, E-mail address: shop@oceanstore.at

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only for notification on paper)

– Date

___________
(*) Delete as applicable.